Productivity
Research
Otter.ai
AI meeting assistant that transcribes conversations, generates summaries, and captures action items in real time
8.0Excellent
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Score Breakdown
Ease of Use9.0
Features8.0
Value for Money8.0
Support7.0
Overall8.0
Otter.ai Pricing
Basic
Free
300 transcription min/mo; 3 lifetime file imports; 30 min per conversation
Pro
$16.99/mo
1,200 in-app recording min/mo; 10 file imports/mo; 90 min per conversation; advanced search & AI workflows; $8.49/mo billed annually
Business
$30/mo
Unlimited meetings & imports; 4-hour meetings; 3 concurrent meetings; admin & analytics; $19.99/mo billed annually
Enterprise
Free
Custom pricing; SSO/SCIM, domain capture, API & webhooks, HIPAA add-on
Pros
- +Real-time transcription with high accuracy across accents
- +Auto-joins Zoom, Google Meet, and Teams meetings
- +AI-generated meeting summaries and action items
- +Speaker identification makes transcripts easy to read
- +Integrates with Slack, Salesforce, and Notion
Cons
- −Accuracy drops significantly with heavy accents or crosstalk
- −Free tier minutes are used up quickly for daily users
- −No support for languages other than English on standard plans
- −Privacy concerns around recording all conversations
Best For
managers
sales teams
journalists
researchers
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